Inflatapong's Informational Video
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2:25
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Remainder of message:
As far as the tops warping, this is unusual for such low tempreatures, but I would recommend placing them in a flat hot area and let them set until flattened back out. Once again we are very sorry to hear of problems with our product, but we
cannont issue a replacement.
P.S. It looks crappy, but duct tape works well if you have used the patch kit.
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Duct tape? Seriously?
2000Hoo 2 years ago
Follow-up. After two weeks waiting for a response, I finally received one from one of Inflatapong's owners. I'll let the e-mail I received speak for itself with regard to Inflatapong's customer service (broken into 2 comments based on the number of characters in his message):
Hello Ryan
I am sorry to hear that our product was unsatifactory. Unfortunately we do
not replace tables due to holes as this is very hard to determine whether it was from the manufacture/shipper/customer.
Continued...
2000Hoo 2 years ago
This is an absolutely brilliant idea but the product is JUNK! I had to patch three holes in it right out of the box & there's a 4th hole (slow leak) that we can't find...so we have to re-inflate it about every 45 minutes. Also, the acrylic inserts warped from the sun in less than 3hrs (while playing in the pool no less!) and the velcro that attaches the acrylic to the table already has to be unglued. GREAT idea but HORRENDOUS quality. One of the cheapliest made products I've ever seen or used!
2000Hoo 2 years ago