Toyota Talks to Customers About the Sticking Pedal Issue

Toyota Motor Sales President & COO Jim Lentz tells customers about the company's solution to fix the sticking pedal situation in recalled Toyota vehicles. Visit http://www.toyota.com/recall for more information.

Category:

Autos & Vehicles

Tags:

• toyota
• recall
• fix
• pedal
• issue
• lentz
• president
• floor
• mat
• floormat
• corporate
• video
• apology
• sticking
• accelerator

[terminator123abc1]

If you want to make me into a satisfied customer Mr. Jim Lentz please feel free to message me in order to begin a dialogue about this issue regarding my car specifically. The dealer was no help at all. I am not asking for anything unreasonable from Toyota. I have a very fair request to make.I would like to be made into a satisfied customer.

[ToyotaUSA]

@terminator123abc1 Please give us a call 1-800-331-4331.

[josh666675]

Your cars a piece of shit...

[NewDivineWind]

@De4dSp0t Those parts that failed were manufactured in the US. The parts from Japan didn't fail. Hmmmm..... It seems less about the quality of the parts and more the faulty craftsmanship of Americans. You do know that EVERY company only thinks about money and you are stupid to think that other don't.

[bolensbuddy]

Dam right Americans built the Faulty pedals not the Japs blame the big fat lazy Americans as always they built another defective shit product!!! This country builds nothing right mostly because everyone is to worried about filling their big fat gut with beer and bitch about their crappy long 40 hour workweek. The japs are twice as motivated as we are and say what you want but Toyotas are DAM reliable!!! Go Shit your Chevrolet out your Fat American Hemmeroided ASSAmerican made JUNK!!!!

[kuma0131]

stop reading from the prompt ass

[anthill009]

your car's or junk

[lslb2010]

never had this problem with any other car manufacturer wtf happened to toyota?

[realdeal119]

the only toyotas recalled were the ones made in America which used cts pedals. the ones made in japans used denso pedal which were not recalled. I find it funny how people blame toyota when its really Americas manufacturers fault for using cheap ass pedals. i also find funny how Chevrolet, pontiac, gmc and doge have toyota beat in recall problems. Chevrolet had almost 5X the recalls toyota did with gmc coming 2nd. make all your jokes but Toyota have some of the best cars. FACT

[talldude123]

how about re-paying all that mark-up from your vehicles back to the customer's that bought your inferior products? I'm sorry but there is no way a Camry Hybrid is worth $30,000, or a Yaris being worth $14,000. The Accord and Fit are way better value in a car and cost less, and they don't have any recalls.

[De4dSp0t]

Toyota does not pride it self on anything, all business on this evil planet care for only one thing,Money, no matter who gets hurt, or killed. Toyota,if you really cared, you would not have used such low class parts, and build.

Remember, Toyota, Where Brakes are optional.

[OHMAHFOOKINGAWD]

Watch his eyes, its obvious he's reading a prompter and he put no personal effort towards making this. all he's doing is talking out of his A**.