Alert icon
We're changing our privacy policy. This stuff matters.  Learn more  Dismiss

Manage the People Managing You | At the Whiteboard

Loading...

Sign in or sign up now!
10,183
Loading...
Alert icon
Sign in or sign up now!
Alert icon

Uploaded by on Mar 12, 2009

Ed Muzio, CEO of Group Harmonics, says in order to manage your "Role Set"--the people who set expectations with you and those who take up most of your time--you need to build trust. He explains that by using the ICE model—identify, connect, and explain— they will see you as predictable, reliable and responsible.

  • likes, 0 dislikes

Link to this comment:

Share to:
see all

All Comments (12)

Sign In or Sign Up now to post a comment!
  • This would have been so great to know years ago.

  • It's like the whiteboard is an extension of his body..... :)

  • Spot on - unless you work for a sick organization where your role set consists of bullying micro-managers who want only to subjugate, not work with you!

  • great job

  • Thanks , Great , Short and Concise video ,

  • nice one!

  • good video keep it up!!!!!!

  • Hello Ed, how are ya mate?

    Do you happen to have your videos in High Definition?

  • This is a very good video. Great presentation.

  • Very good video, thanks a lot.

Loading...
0 / 00Unsaved Playlist Return to active list
    1. Your queue is empty. Add videos to your queue using this button:
      or sign in to load a different list.
    Loading...Loading...Saving...
    • Clear all videos from this list
    • Learn more