SAMITIVEJ REWRITES THE RULE WITH HEALTHCARE REVOLUTION

Patients can connect to doctor from anywhere for the first time in Thailand.

Healthcare services are lifted to a new level with the help of digital unified communications technology which brings to customers of Samitivej, a leading private hospital in the Southeast Asian region, a new total medical care experience that is speedy, convenient and easy regardless of location.

By integrating its IT network across all departments as well as clinics outside its premises, Samitivej is demolishing the walls between its internal departments and those that block its capability to serve customers needs and creating a true hospital without walls. Customers will now be able to have very easy access to Samitivejs medical care services regardless of their location.

We are accelerating on our Journey of Care, said Mr. Raymond Chong, Managing Director and CEO of Samitivej Public Company Limited. With strong foundation built throughout our past 30 years, we have everything ready for this fast move. We have medical excellence proven by international certifications, strong medical teams, equipment and facilities, and, importantly our passion and commitment. Now, with a help from advanced digital technology, we are bringing together hi-tech and hi-touch to make technology for life a reality. And, thats how our hospital has no walls.

In bringing mobility to healthcare, IP Phones are used in different departments and by the medical staff. All patients records and information can be retrieved conveniently at all time, significantly increasing efficiency and accuracy of medical services for all patients.

Internal flow, which earlier took time, such as discharge, medicine preparation and billing, can be done faster.

Thanks to the virtual network, Samitivej can extend its services outside the hospital walls. The same concept as the i-care telemedicine service is now applied to a new service called Home Care that effectively ensures peace of mind for its patients and their families after they are discharged. The Home Care service is implemented first to new mother customers. Instant program available in CD format will be installed and connected between the hospital and at the customers homes, enabling the new mothers to contact Samitivejs breast feeding specialists when they need advice and consultant about infant care.

In addition, Samitivej will establish a communications link with its partner hospital, such as San Paolo Hospital in Hua Hin. With the system, the medical teams at both hospitals can discuss and seek help and advices from one another conveniently in order to provide the best possible and accurate treatment to the patients. The same service is also introduced to Samitivej outreach clinics around Bangkok and suburban areas.

Category:

Science & Technology

Tags:

• Healthcare service
• connect to doctor
• medical care services
• technology for life
• telemedicine

[yuiejung]

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