Customer Care Thank-You Call (first attempt)

After a piss-poor experience with U-haul FAIL, I figured it's time to thank some customer service people who don't suck. This one is weak, and the audio is way too low, but I'm going to keep at it. They'll get better.

Category:

People & Blogs

Tags:

• Uhaul
• AT&T
• customer
• service
• care
• phone
• call
• thank
• you

[AlishaDankowski]

I worked for Uhaul and if you don't reserve a truck enough in advance it can't just show up at the place you want it to by magic all of a sudden! People don't get that... We can't just be like *Poof* there's your truck, it needs to be drove to the location, which takes time...

[ElizabethShouts]

Once I Called, And I Started Bitching At Them. When They Fixed My Problem, The Guy Asking Me If I Was Satisfied, I Said "FUCK NO." And Hung Up.

[tyronejohn20]

you just wasted his average handle time...

[vln1972]

what a waste of a call! get to the facts about the service why waste the customer service reps time with bullshit?

[Faaacuuuuu]

If you call t-mobile, ask for a supervisor and congrats the good job of the rep, we get prizes for that, i'm from argentina (:

[eleclyt1]

Comment removed

[WALTxDADDY]

Im currently in Training to be a CSR for AT&T. Im loving it so far. We just went over instinces where some people do call just to "chat", and we are to be pleasant with them, and i love that philosophy. Anyways, I figured Id ask how is working for ATT? Because like I said im only in training right now.

[raphmanuel88]

i work for at&t and this call is wonderful

[sobresalliente]

the goal is 700... ive been there

[R0h1]

@Nick777779999 You have to understand that some departments and call centers are ran differently. For instance Business Customer Care is completely different than your normal ATT Customer Care. Business Customer Care there is more that is expected from you, since you are handling SMB, CRU, IRU, and Corporate accounts. So you sir, have no idea what your talking about.