CSU: ITIL v3 Business Case
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Uploaded by IsleBeeBach on May 6, 2009
This video introduces the business case as explained in the ITIL v3 volumes Service Strategy and Continual Service Improvement (CSI).
The video is one out of a series of study aids for students studying the topic ITI597 with Charles Sturt University.
The ITI597 module is provided in a dynamic online and real-time interactive environment, and supported with a virtual study environment located in SecondLife space, and videos such as these.
As subject coordinator I provide live web based sessions for all ITI597 students at least once a week, and strongly support any multimedia technology that makes blended and passionate learning a reality.
ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.
- 19 likes, 0 dislikes
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@nbondada Thanks for the positive feedback :-)
IsleBeeBach 11 months ago
excellent!!
nbondada 11 months ago
@blazer11117 Thanks for the feedback. We do provide RCV and OSA as part of our graduate certificate programs. This means you'll only have to do 4 subjects, of which RCV and OSA could be two. Unfortunately we can't change the requirement to sit accredited training as that comes from APMG, but I will start posting heaps of study-buddies for the intermediate courses shortly :-)
IsleBeeBach 1 year ago
Many thanks for all your ITIL videos Marco, I will be taking the Foundation exam in the next month or so. For your next videos I would hope you would consider the ITIL Intermediate modules, in my position I will looking to take on the RC&V module. I am a bit shocked that you MUST go on accredited training as a requirement. Again keep up the good work with the videos.
blazer11117 1 year ago
@koyasha007 No problem and I'm glad you like them! Are there any others topics you're looking for? I haven't decided on the next batch of videos as yet. Regards, IsleBeeBach
IsleBeeBach 1 year ago
Hi Marco
I really love all your ITIL presentations. They're so helpful and easy to understand.
Thank you very much!!! ^_^
koyasha007 1 year ago