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Caller X: episode 1

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Uploaded by on Nov 7, 2011

Visit our Facebook page for the chance to win a free trial of our new Xperience software: http://www.facebook.com/satmetrixofficial

Satmetrix Xperience delivers the four things you need to do -- and do well - to build a successful customer experience using Net Promoter:

1. Reduce churn and build stronger customer loyalty
2. Empower loyal customers to promote your brand
3. Generate more powerful customer insights to drive success
4. Drive customer obsession through accountability

Visit our Facebook page to enter: http://www.facebook.com/satmetrixofficial

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People & Blogs

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All Comments (29)

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  • @arnswank If there is a third line and hope it will be me. I will grab that opportunity and fly with you.

  • PRETTY IMPRESSIVE! He really knows how to handle a call.

  • @bebenschopf same thing. I cant remove that smile on my face. I will surely share this to my friends.

  • did they ever go to ibiza?

  • @arnswank you can say that again. Hope that every customer rep does the same thing because I know a lot of phone providers that has terrible customer rep.

  • That video made me smile.

  • oh wow! Let me check your facebook page..

  • the talk was great!

  • They were both having a good time.

  • the representative is conversant.

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