Secrets for Dealing with Difficult People

Snipers, gripers, explodersoh my! Sooner or later, we all have to deal with difficult people. A difficult employee, difficult customer, difficult co-worker, or difficult neighbor! With her energetic and engaging conversational style, Colleen Kettenhofen uses role-playing and scenario based training giving participants easy, practical tips they can use that very same day.

Category:

Education

Tags:

• Difficult People
• Dealing with Difficult People
• Colleen Kettenhofen
• Difficult Co-Worker
• Difficult Neighbor
• Difficult Customer
• difficult