How to print double-sided with HP printers

Learn how to print double-sided. It's easy! Watch this step by step video.

Category:

Howto & Style

Tags:

• HP
• Double-Sided
• Printing
• how
• to
• print
• printing
• on
• both
• sides

[daniel25184]

These instructions are wrong. When you select 'even pages only' you need to tell it to print in reverse order, otherwise you get the second-last page on the back of the first page and the second page on the back of the last page.

I know this because on my brand-new OfficeJet 6500A printer HP somehow managed to leave the manual duplex setting out of the driver (very odd in this day and age), even though marketing materials for the printer claim it does have driver support for manual duplexing.

[cranberrymoth]

Even I have the same printer

[pturbiville]

@daniel25184 I have the same printer as in the video, and you are right! This video gives incorrect instructions! I tried doing the same thing as the video, but clicking reverse pages, and it still didn't go off without a hitch. It printed the right pages, but when they came out, every page was turned the wrong way (2,1,4,3,6,5) and I had to manually flip them over. It was fine with 8 pages, but if I was printing 40 pages, it would have been an enormous pain.

[daniel25184]

@HPsauce8500A In Australia, there's a legal requirement for a retailer to refund you if a product isn't fit for advertised purpose, and there ought to be in the UK too, so the 30 day guarantee is irrelevant. There's also 'misleading advertising' laws which are a big deal here. It's not the kind of publicity companies want. Demand escalation to someone senior and tell them that you really don't want to notify Trading Standards but you don't seem to have been given a viable alternative yet.

[HPsauce8500A]

@daniel25184

What bugs me is their inability or unwillingness to sort the problem. They wash there hands of me by eventually offering the refund.

As far as I am aware, however, there has been no fix, no product recall, no change to the documentation / packaging of this product in the UK, no advice to retailers, YET they continue to market a product which doesn't do what is claims to do. Isn't that a fraud? Shoulldn't Trading Standards get involved?

[daniel25184]

@HPsauce8500A Fair enough. I thought you were talking about the paper size preference generally. The driver duplexing feature is conspicuously absent from my printer (despite what it says in the brochure), so I can only imagine. I guess they test these printers in America, and don't care too much about the rest of the world, so they didn't notice they weren't ready for market.

[HPsauce8500A]

@daniel25184

Sorry Daniel. Not matter how many times I set / reset the paper size, selecting Duplex - flip on lon or short side - reverts the document to letter size whatever you have selected. HP now accept this is the case. See my latest post

[HPsauce8500A]

PS

If I accept the offer, which has a 30 day time limit, I will be left without a printer having disposed of an aging HP K5400 which did the Job adequately. I also lose the ink remaining in the cartridges. CTCH 22 indeed.

So the bottom line is, can someone suggest a current viable alternative?

I need A4, 2 paper trays min 200 sheets each, reasonable picture quality (not photo) and reaonable capacity cartridges which don't necessitate constant changing?

Alternatively, how do I get HP to fix it?

[HPsauce8500A]

I am advised that it is a 'mechanical issue' and can't be fixed. How it is mechanical when it prints A4 quite happily single side I just don't know. Does this conglomerate not have the know how to support it's products, or is this the easy way out?

Whatever, as a consequence I was offered a refund after 5 months experimenting with their technical 'support', initially without any recompense for the inks and paper expended / wasted meanwhile. - continued as Ps

[HPsauce8500A]

Sorry to see others having difficulty with this multi-national conglomerate.

The 'service' provided has a string of endemic failures which leaves the customer struggling to sort things out. So much for their proud advertising boast - Daily Telegraph 9 September (full page) - "...We became number 1 by staying focussed on our customers and their needs ..." I think not! Cetainly the evidence in my case is quite the opposite.

I now have it in writing that they it doesn't do Duplex A4....((P2)

[daniel25184]

@HPsauce8500A I thought I'd be safe as a friend of mine has the previous incarnation of my printer, which *does* have a duplex feature in the driver. Turned out they removed the feature when they brought out my model, I assume so people would buy the 'PLUS' model, which comes with an automatic duplexing unit attached to the back. HP sells the duplexing unit separately, and you can physically attach it to the standard model, BUT, HP has crippled the standard model so it doesn't function.

[daniel25184]

@HPsauce8500A If you access the HP printing preferences through windows Control Panel (as opposed to setting them in each application before you click print), hunt down every instance of paper size set to letter and change it to A4, it should save the settings so they 'stick'. At least, that worked for me.