JJTV #75 - Toyota Recall Redux

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Uploaded by on Feb 16, 2010

There's an auto brand called Toyota. Maybe you've heard of them. This episode talks about the importance of having a "direct dialogue with ones customers" ESPECIALLY during times of need (or even crisis)

There's also an interesting follow-up in terms of how Toyota are reacting and trying to "move forward".

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  • the american brands got beat down when they had their recalls. toyota needs a bigger beating since they cover their problems up. they have made their sales by brainwashing. this isnt the first time toyota tried to cover things up.

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