Demo of Enhanced CRM by Semantic Technology

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Uploaded by on Jun 24, 2009

The demo shows how semantic technology can enhance customer relationship management. The example application integrates and analyses data from different sources. It provides automatically the right information for each choosen context like identified sales opportunities and background information for a customer. The demo is based on the iQser GIN Platform, a semantic middleware.

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  • I think your audio comment is a bit behind the film.. :( apart from that, thanks a lot for this Demo. I think it's a great way to improve customer relationships.

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