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5 Action Ideas to Deal With Difficult Customers

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Uploaded by on Oct 30, 2009

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Howto & Style

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Standard YouTube License

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  • @2:44 That scratch, that finger. I've tried and it works.

  • good point. useful vid

  • I like the Sean Connery response to difficult customers, "Bugger off, whyn't you!"

    Although that seldom builds customer loyalties.

  • I once had a job where me and another employee had the owner by the balls. Nobody wanted to work at this shop (no health insurance, no sick day etc.) and the ones that did quit in 2 weeks. We were vital to operating the business. We used to tell rude customers to get out and go some place else.

  • Thank you for your help.

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