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Dealing With Unhappy Customers - A Minute with Mandee #31

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Uploaded by on Aug 11, 2010

What's the best way to deal with an unhappy customer? With professionalism, of course! Visit my website at http://mandeewidrick.com and subscribe to my YouTube channel!

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  • listen i work in a salon, and there are tons of weird do clients.........this video just didnt help

  • @jamardjk The video wasn't really intended to specifically help stylists, it's just a quick reminder to treat customers appropriately, and I also wanted to recognize the fact that my stylist kept her cool in a difficult situation. Sorry to hear you have a lot of clientele that's bad. This woman was by no means a "weirdo", just a woman who wasn't satisfied.

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  • @mandeewidrick Well I agree to a point sometimes you can give the client great service and it's still not enough.for example I had a client come in and even before I started the service her vibe was off. And that is always a red flag for weird do alert,even after a great cut and service she still complained,sometimes is hard dealing with clients

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