Greyhound Australia rude welcoming speech

This is the welcoming speech onboard Greyhound Australia GX233 from Sydney to Canberra on 8pm, 21st Dec, 2006, by the driver whose name tag on his shirt written "Lui".
He departed Sydney at 7:53pm (both my watch and the clock on the bus), and his mobile phone rang soon after, and he answered the call, after that, he complained to a passenger sitting behind the driver seat that there are always passengers late for the bus while he departs on time (but the fact is he departed earlier than schedule).
I have missed the first part of the "welcoming" speech as I did not expect such unpresentable speech can be made to passengers. He asked passengers to keep quiet and stop talking. As in the audio, he threaten to unload passengers on the highway, which I have never heard before from any other Greyhound drivers. I had never met such rude driver with Greyhound Australia before.

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I am writing to express my feeling on my recent journey on GX233 from Sydney to Canberra on 21st December, 2006.

There are series of events which the unprofessional coach captain, with the name tag written "Lui" on his shirt, made the experience the worst one I had with greyhound, despite none of them is directly affecting me.

1. I arrived at Sydney central at around 7:40, 20 minutes before departure time, when I was chatting with a friend, he interrupted me and urged me to get onboard the coach, while there is much time to spare (it was not crowded) and I was just 5 steps away, it was not necessary for such hurry.

2. He closed the coach door and about to depart, leaving a lady having a smoke had to knock on the door to get back on the coach. The driver "lectured" the lady making her had to apologize for this.

3. He was departing at 7:53pm (both my watch and the clock on the coach) instead of scheduled 8pm. Very soon after departure, his mobile rang and he picked the call, after that, he complained to a passenger sitting behind the driver seat saying passengers were always late and outside the coach chatting while he leaves on time. In my opinion, if any passengers was unable to catch the bus that evening, it's the driver's fault, not the passenger's as the bus departed 7 minutes earlier than it is supposed to.

4. In his "welcoming" speech, he "lectured" all passengers to keep quiet, stop talking and listen to him, complaining misunderstandings are due to passengers not listening to the driver. When speaking of alcohol and smoking, he threaten to unload passengers and their luggage on the highway if anyone wish to do so. This is the most insulting and rude announcement I've heard on more than 10 trips travelled on greyhound. And from his attitude, it is not a humour at all, but discontent to passengers in general, treating passengers as suspects/convicts, or children at kindergarten. Part of the speech has been recorded and is available at http://www.youtube.com/watch?v=Wn4KruKIabs

5. Seats were not allocated as it usually did on other greyhound buses. He just asked me to take any of the front seats, which is not the usual practice of assigning a specific seat for passengers.

6. His driving attitude was not very good, from Sydney Central to Domestic Airport, he already sounded twice the horn on other drivers, which I believe it put stresses on other drivers and does not improve road safety in any way.

I wish the attitude of this driver can be improved as the quality of the service provided by him was not on par with a lot of other much nicer and friendlier greyhound coach captains.

Category:

Travel & Events

Tags:

• Greyhound
• Australia
• rude
• driver

[gerard12668]

Ok now I'm a coach driver too this guy speech is not very good but he wasn't being rude.You can tell people not to smoke but they still do. I had 1 person smoke in the toilet on the way home from Sydney once so I pulled over and waited for him to get out. When he did get out of the toilet I told him to get his things ready and took him to Yass police station. SO WHEN ON THE COACH DON'T SMOKE OR HAVE A NICE WALK HOME we do have the right to kick you out

[littlescotty1987]

im guessing the person posting the video doesnt know what its like to be asked the same question 48 times cause no one was listening, im a driver for greyhound and would like to challenge anyone else to try and get people who think that the drivers annocement doesnt matter and they dont have to listen. i left 3pax's at albury last week because they decided they NEEDED to get off for a smoke. KNOWING that there is a roundabout at the end that we have to turn around at its ok to do this due to ...

[MrTRICKYTRUCKY]

@ish6669

[clubpenguin777]

I hate bus drivers. Once , when he was screaming at a bunch of kids, I started filming on my phone. When he saw that I was filming him, he grabbed my phone and slammed it onto the ground, scratching the screen. He didn't even apoligise, and didn't have his authority card displayed.

Dickhead.

[djkissbird]

@littlescotty1987 yep your right, I have ran across wankin asses thats worse then in this video...most of greyhound however is Nazi...I seen a guy get kicked off the bus just because he was snoring...no shit , well I had a cell and called it in to greyhound and the police cause it was in middle of nowere!! The man was old and it was extreme temperatures..

[lyndenbarber]

I'm not a Greyhound coach driver. Just thought you should know, 'cos everyone else is , apparently.

[VerdantMoon]

It is standard procedure to enlighten passengers to the fact that State and Federal laws prohibit the consumption of drugs and alcohol on such a passenger vehicle.

[Dazza1036]

How is this being rude, I thought the driver was being very nice in saying he would pull over if someone wanted a smoke, he did'nt have to say this

[gerard12668]

I work for another coach company and I have told people nicely not to smoke. I was on my way to Adelaide and some dick head started a smoke in the toilet so I kicked him out. Im at the stage where you have to treat people like children to get your point through.

[Guster1973]

The Clybucca crash was caused by McCafferty's. Their driver fell asleep at the wheel - I should know, I was there and i sat though every day of the coronial inquest into the accident.