Cruising With Crystal Cruises' President

When you spend $23.5 million on something, you want to show it off. That's just human nature. And that's just what Crystal Cruises did a few weeks ago for the travel trade and press. The cruise company had doled out that princely sum to upgrade its 12-year-old Crystal Symphony, and they invited us to come take a look.

But has the upgrade improved the passenger experience? Crystal Cruises President Gregg Michel thinks so.

I sat down with him during our sailing to talk about how the investment made Crystal Symphony a better ship.

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[721glenn]

Just finished a cruise in July with crystal had a serious gastrointestinal syndrome caused by them. Also a worn out bed issue. They offered no satisfactory resolution to what was a horrible experience.

[seaman4u]

Miguel at the bar .....best Batender ever on Crystal :)

[wwe9100]

best cruise line ever

[poohgirl504]

ive spent a lot of time on that ship.  i know gregg too lol.. my dad was the captain

[Ace18Diamond]

Been on that Ship.. Awesome Experience! Nothing like Crystal Cruises.. Except for Seabourn!

[Diaryatsea]

Looks just fab!