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Zappos.com CEO Tony Hsieh: $1billion in sales

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Uploaded by on Feb 7, 2009

An interview with the Zappos CEO Tony Hsieh about how they built a fantastic service, culture and $1 billion in sales

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People & Blogs

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  • likes, 4 dislikes

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Top Comments

  • Sounds like some real positive shopping experience....Good work Zappos!

  • Tony needs to smile more :-)

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All Comments (28)

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  • @missemsbh

    get a life!

  • Zappos new sexist ads which use naked women to "sell clothes" is NOT my idea of "great customer service," Tony. You lost me as a customer because I won't buy products from companies that objectify and devalue women.

  • Tony Hsieh looks like he just killed somebody

  • lol,

    "I didn't found it.. I was just the CEO. "

    "Ok, so when did you found it and how did you come up with the idea?"

  • @spartanof96 He put the mic ontop of it, I guess its like a pretend microphone

  • why are the speaking into soap

  • I ordered a pair of fallen shoes from zappos, and they accidentaly canceled my order, so they refunded my money and sent me a pair the shoes I wanted FREE via next day air. They even enrolled me into the VIP program. WOW!

  • idk who the interviewer was but I hate his accent... i cant stand listening to people like that

  • Loic is a great guy but why don't he get rid of his accent?

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