Retail Trends at NRF 2012: Who Do Customers Trust?

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Uploaded by on Jan 26, 2012

Retail trend discussion on the effects of technology on customers perceptions, how that fits into your unique buyer proposition and how some retailers are kidding themselves by not scheduling enough staff featuring Paul Schottmiller from Cisco Systems and Bob Phibbs, the Retail Doctor at the National Retail Federation ( NRF) Big Show in New York January 2012.

Check out the blog post with transcript at http://www.retaildoc.com/blog/top-retail-trends-2012-who-do-your-customers-tr...
Visit www.retaildoc.com or www.cisco to learn more. You may also follow Bob on Twitter @theRetailDoctor and Paul @RetailForesight

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