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Service First - 9: El Arte de Satisfacer a los Clientes

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Uploaded by on Apr 20, 2009

Estrategias para conservar y hacer volver a sus clientes una y otra vez. Cómo convertir a los clientes satisfechos en evangelizadores del mercado para atraer nuevos negocios a través de la publicidad gratis de boca-en-boca.

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