Customer Relationship Management: The changing face of Customer Service

Loading...

Sign in or sign up now!
Alert icon
Upgrade to the latest Flash Player for improved playback performance. Upgrade now or more info.
3,202
Loading...
Alert icon
Sign in or sign up now!
Alert icon

Uploaded by on Aug 29, 2008

Guy Letts, Head of Customer Service for Sage UK, offers his views on changing customer expectations and the importance of having one view of a customer throughout a business.

Category:

Education

Tags:

License:

Standard YouTube License

  • likes, 0 dislikes

Link to this comment:

Share to:
see all

All Comments (1)

Sign In or Sign Up now to post a comment!
Loading...

Alert icon
0 / 00Unsaved Playlist Return to active list
    1. Your queue is empty. Add videos to your queue using this button:
      or sign in to load a different list.
    Loading...Loading...Saving...
    • Clear all videos from this list
    • Learn more