Back to Customer-Centric Basics - Accenture High Performance Business Podcast

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Uploaded by on May 13, 2010

"What does it mean to be customer-centric? In this podcast, Accenture explains this concept and outlines 5 key tactical and strategic issues around customer acquisition and retention.
Learn more about high performance business strategies here: http://www.accenture.com/Global/High_Performance_Business/default.htm"

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