iET ITSM - Incident Management - ITIL V3

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Uploaded by on Dec 29, 2010

See iET ITSM's ITIL V3-aligned Incident Management process in action. iET Solutions is the first IT Service Management software vendor to be certified on 12 ITIL processes for PinkVERIFY 3.1.

iET Solutions provides the industry's most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization's needs

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