EZ Lube Investigation Undercover Video(Auto Repair Fraud)

Investigation of NBC4 about EZ Lube. Really interesting. Becareful the next time you go to an auto repair.

Category:

Autos & Vehicles

Tags:

• Undercover
• Investigation
• EZ
• Lube
• Fraud
• Southern
• California

[charliegrs]

i used to work at EZ lube in southern cali a few years ago. they are the shadiest company ive ever seen. you have to maintain a "ticket average" of upsells, and you are expected to keep atleast an average of 60-70. well an oil change is roughly 30 bucks, so that means they expected you to rip off every single person that came in. the "top techs" were averaging a 100 dollar ticket average. we would often not even do the services too. many times oil filters were not changed. its a criminal busines

[SubaruWRXtreme]

HAHAHAHAHAH "see the transmission fluid is red see how bad it is already ??"

It's supposed to be red damnit !!

[IamTheeEgg]

CLOSE DOWN THAT NASTY LYING BUNCH OF SCUM SUCKING THIEFS.. CLOSE ALLOF THEM DOWN.. TEACH THEM ALL A LESSON. I BET THEY ARE GOIGN TO GO BANCRUPT NOW THAT THEY HAVE BEEN EXPOSED.. . YOU REAP WHAT YOU SOW...

[hellzone100]

@SubaruWRXtreme lol dipshits...



[MaddDogg81]

I could tell the tranny fluid looked good

[HistoryHmoobGuy]

STUPID FUCKING WETBACKS !....They are natural cheaters and scammers !, They are also extremely racist, although they are just a mutt race !!!

[r7blue]

To the lady with the Jetta... i bet they said your car takes synthtic oil correct? I work at a dealer as a mechanic.... im on no ones side but i would like to say they recommened synthetic oil, not because your a female but because your car is a vw jetta any models after 2005 require synthetic and they are not allowed to put the wrong oil in your car... if your jetta is older than a 2005 then its highly recommended to use a synthetic based oil because vw engines run very hot and love to burn oi

[razoredge45]

I wonder how many complaints the B of AR get’s and they are just too busy to fallow them up because of overpaid State Union Employees. That’s what happens when the government runs stuff! Every store should have a number and go on to a website and login and rate the store with the State, to many bad complaints and an investigation should become automatic!  We need a cool down period Law! They can diagnose it but they can’t sell it or perform it 48hr’s!

[benjenings]

@benjenings Best thing for the customer to do is educate themselves on what they have. If you own a vehicle educate yourself on what good fluids look like and just use common sense! ITS FREE!

[benjenings]

Its sad but they all do that.. EVEN MAJOR DEALERSHIPS! I worked at advance auto parts store for 5 years, We had to do online training weekly on how to convince customers to upsell to a product they dont need. And if we were caught selling autoparts without trying to add "attachment" products we were threatened to get written up... what you see here is a company issue not an employee.. These people arent crooks.. they are doing what they have been trained to do.

[danakscully64]

Today an associate told me that the only oil they would put in my car was the $79.99 one. That's bull, I drive a freaking Jetta. They tried to scam me because I'm a female. I told them never mind and I'd just do it myself. EZ Lube has lost my business permanently.