電訊盈科協助東亞銀行於銷售投資產品時錄音

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Uploaded by on Apr 7, 2009

因應雷曼迷債事件,金管局要求所有銀行必須執行7項方案才可銷售投資產品,而銷售及與客户進行評估風險時,更需要進行錄音,而錄音記錄必須儲存7年以方便客戶或銀行有需要­時可查閱。跟據服務供應商電訊盈科指出,安全錄音方案除可提高錄音過程的透明度,更有以美國國家安全局最高機密級別的加密技術,有效保障所有錄音記錄,減低因數據洩漏、遭­黑客盜取或經Foxy分享軟件外洩所引致的風險。而且更可以多種方法錄音,包括於分行面對面銷售、透過電話熱線甚至乎以手提電話也可進行錄音,不論用那種形式錄音,存取都­經由單一網上平台進行,亦只可銀行授權職音才可重聽。

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  • 錄音?取消金管局為銀行保密這才是根本.

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