I purchased a 32" Toshiba LCD tv set on 4/7/08 at Best Buy in Fargo, ND. The sales kid, a Taki P., was a good kid, but I didn't trust his talk about their product replacement plan. So I went to spe...
I purchased a 32" Toshiba LCD tv set on 4/7/08 at Best Buy in Fargo, ND. The sales kid, a Taki P., was a good kid, but I didn't trust his talk about their product replacement plan. So I went to speak to a manager at customer service & they confirmed it. So I purchased the TV & paid $60 on top of it for this plan.
Now the TV is out of warranty, and I need to use the plan. Fargo's Best Buy denies EVERYTHING they claimed, and sent me to their 800# service, who wants to send "Geek Squad" to "look at it" and determine if it warrants replacement or repair..
Geek Squad are over-glorified car audio. I had a kid in Fargo's Best Buy car audio try and get me to buy a Pioneer stereo. Prob was, he was explaining Pioneer but pointing at a Sony. Ignorant. their Geek Squad's "is no better. Now they're TV repairmen too?
I will NEVER make a purchase at Best Buy again. Ever. Not just the one in Fargo... any of them. They screwed my Dad, they screwed my friend Mike, and now they have officially lied & swindled me with this product replacement LIE.
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