Isa ~ Dire "non" à une demande de façon non-violente

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Uploaded by on Nov 26, 2011

Par Isabelle Padovani : www.communification.eu
Formatrice certifiée du CNVC en Communication NonViolente
Comment dire "non" à la demande de l'autre, tout en restant dans une qualité relationnelle qui prenne en compte les besoins de chacun...

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