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CIO as CEO - Chief Experience Officer

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Published on Sep 13, 2012

Mike Sargent, general manager, Enterprise Management, CA Technologies, talks about the CIO role as Chief Experience Officer. With customer expectations escalating, the CIO is tasked with ensuring business services deliver a superior customer experience. Mike talks about how CA Infrastructure Management helps drive that positive customer experience by resolving service performance problems 25 times faster at half the cost.

For more information, please visit www.ca.com/converge

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