Strategies for improving listening skills include paying attention to body language, focusing on word choice and listening to the tone of the words. Notice changes in the way a person speaks to improve listening skills with advice from a business management consultant in this free video on listening skills.
Expert: Peter Cook
Contact: www.academy-of-rock.co.uk
Bio: Peter Cook has more than 25 years of business, academic and consultancy experience.
Filmmaker: Kathy Stannard
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