FaceBook and Salesforce.Com Integration (Faceforce)

Do you want to get more social with your existing and new customers? Traditional CRM is all about traditional data like Name, Email, Address, etc. Today's prospects and customers are having conversations on Facebook, Twitter and Social CRM Tools is here to help.

This is a demo of an application called Faceforce.Com that was written by Clara Shih. It demonstrates the ability to integrate your contacts in your Saleforce.Com system with their Facebook information. This is ideal to keep track of your customers business and personal interactions.

This set of features will be included in an application called SocialCRM Tools.

Category:

Howto & Style

Tags:

• faceforce
• facebook
• salesforce.com
• socialcrmtools.com
• social crm
• crm tools
• service-push.com
• service-push

[tankbuggeru]

A "cold call" is better, because clients are not your friends, and if some salesperson wanted to discuss my weekend plans with me, I'd tell him to mind his own business. Kinda scary how easy it is to "mass-spy" on people through a CRM.

[matthewstephenbrown]

This company is out of business

[phoenixjoy82]

I tried installing this app ., but i get a "Internal Server Error"

[shrike66]

@ Tankbuggeru how bout you look up the differences between conversation, dialogue, and chat. Ur just a bad salesman. Can't say much for the guy making the video either I think haha