Effective Communication 1 Verbal Communication Training

A crucial task for a care worker is to communicate effectively with their service users - and each other. This drama based video will focus on verbal, non-verbal and behavioural communication. It will look at how we communicate; what tools and resources we have within ourselves and equipment that can aid communication. Redeveloped for July 2005 this title now has a reduced running time to 35 minutes.

Subjects covered include:

Reasons for Difficulties • Verbal Communication • Positioning Yourself • Listening Skills • Encouraging Someone to Speak • Non-Verbal Communication: Body Language • Non-Verbal Communication: Eye Contact • Responding Skills • Use of Touch • Sight Loss • Cultural Differences • Different Ways of Communicating • Communication Aids • Problematic Behaviours • Dementia • Self Harm

Duration: 36 minute DVD in 20 sections to be used in a suggested 3 hour training session.

For more information, please visit www.bvs.co.uk or call 0845 6442866.

Category:

People & Blogs

Tags:

• Effective
• Communication