In this espisode Lindsay Robertson looks further about the issue of cutting costs and how making long term savings is more important than short term cuts.
With the pressure on to deliver immediate cost savings, investment in new technology may well be cut or even frozen. But if the focus of the programme is solely about cutting the cost of current ways of doing success is likely to be short-lived.
What you need is a move to a new way of working that costs less and from which you can drive efficiencies whilst increasing productivity and technology will almost certainly play a major role in taking out cost.
In this vide we explore the growing availability of on-demand, pay-as-you-go services -- from contact centre seats, through to data storage and applications, which can reduce up-front costs and give your organisation the flexibility to adjust spending as your circumstances change.
The video includes the example of how BT delivered ongoing savings through the use of audio and video conferencing services and the massive impact this has had with travel savings worth £111 million.
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