Yuliana Agung, CEO Carre-CCSL , in Indonesia Service Quality Award 2008 3.mp4

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Uploaded by on Apr 26, 2010

Carre-CCSL a Customer Management and Service Quality consultant is proudly present The Indonesia Service Quality Award 2008 that is exclusively given to the companies achieve ISSI™ score above 3.5 and above average industry. The objective of this event is to campaign the important of owning customers heart by providing memorable customer experience and to reward winners to deliver more. Service Quality is today and future competitive advantage. Having a strong brand is advantageous however having excellent Service Quality is unmatchable. Therefore, those companies with good performance deserve to be rewarded. Marketing magazine and Carre-CCSL, continually conduct the Service Quality Award ™ ceremony to respect those winning teams. It is because of you and your team have worked hard and believed strongly in keeping your customers that your companies are able to delight your customers. In return SQA™ is reflecting how grateful your customers are.

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