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Mat Zucker - VP ECD Agency.com New York "Shut Up and Listen"

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Uploaded by on Oct 23, 2009

Mat's advice confirms the old adage about having two ears and one mouth, "Listen more than you talk." Today, technology provides more opportunities to "tune in" and listen to the chatter without filters. Old school was just focus groups, now it's about getting INTO the conversation.

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Education

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