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Dear Dell.

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Uploaded by on Sep 17, 2009

A rant about my experience with Dell's customer service.

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Science & Technology

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  • what happened to the WHATS UP EVERYONE!

  • Dell's technical support is the worst I have ever heard. It is actually so bad that people don't believe you when you tell them about it; literally you have to experience it firsthand. I will never buy another product from you ever again in my life. Nice business plan btw. Alienate and piss off all your customers. That'll be a plan for the future, won't it?

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All Comments (1,410)

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  • Unless Dell change their customer service center from India to US, they will not have the best reputation.

  • I purchase the Dell Streak and they gave me good service. More than i expected.

  • Return policy procedure's on their webpage, and it's pretty easy to read.

    Go Dell! :-)

  • I would never buy a pre made pc, Building is the best, Though HP moniters are probably the best.

  • The wonky E is to represent their Wonky service 

  • i had the same problem. not being racist, but these Indians never help. They are so unhelpful and lazy. i had a problem with my dvp, i went though the same process as you.

    I like dell, but their customer service is the worst.

  • @iamterence77 At least they replied - my screen went on mine and they were not interested - it was 2 weeks old

  • Dell blamed me when the hard drive failed on a 15R

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