http://blogs.sas.com/getgrowkeep
SAS' Deb Orton interviews Chris Brogan of New Marketing Labs. Chris discusses: why he and Julien Smith wrote the book "Trust Agents", what is a "trust agent" and how to establish a social media "listening post".
Learn more on the SAS Customer Intelligence blog "Get, Grow, Keep" at http://blogs.sas.com/getgrowkeep .
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