Chris Brogan Talks About His Book "Trust Agents" and Social Media

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Uploaded by on Mar 31, 2010

http://blogs.sas.com/getgrowkeep
SAS' Deb Orton interviews Chris Brogan of New Marketing Labs. Chris discusses: why he and Julien Smith wrote the book "Trust Agents", what is a "trust agent" and how to establish a social media "listening post".

Learn more on the SAS Customer Intelligence blog "Get, Grow, Keep" at http://blogs.sas.com/getgrowkeep .

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