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Word of Mouth in Healthcare: How St. David's Energized Advocates to Share Their Stories

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Uploaded by on Jan 11, 2012

Word of Mouth recommendations are extremely influential when it comes to Healthcare. People turn to peers, patients, and others who have had similar procedures to seek information as a trustworthy source.

In this video, Social Media Specialist, Reed Smith, discusses how St. David's is identifying patient Advocates and connecting with them to share their St David's story.

Learn more at http://www.zuberance.com

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Education

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Standard YouTube License

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