Bouncing Ball Customer Service Video

Video visualization of the bouncing ball path of a customer service request, based on an actual case study by ValueNetworks.com. Each oval in the diagram represents a different person handling the support ticket. The ball bounces among the ovals showing the path taken.

Text:
Customer service request
Do you ever feel like your service request became a bouncing ball?
This animation is from an actual case study from a global technology company.
Each white oval represents a different person handling the support ticket.

Category:

Science & Technology

Tags:

• customer service
• bad customer service
• customer support
• value networks
• valuenetworks.com
• bouncing ball
• service request
• customer service funny