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The Six Principles of Service Excellence

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Uploaded by on Feb 16, 2010

Brief description of The Six Principles of Service Excellence by Theo Gilbert-Jamison

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Uploader Comments (tgjamison)

  • Bryan, thanks for the kind comment. You are my role model! -- Theo

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  • Excellent! The 6 Principles are very comprehensive, easy to understand, and extremely practical.

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