In the Webcast, presenters Linda Blankenship and Marcia Isbell, Principle Consultants with EMA, Inc., discuss how utilities can develop and implement a comprehensive strategy to retain valuable knowledge and transfer that knowledge to new workers joining the utility. The Webcast also discusses the most effective workforce practices in areas such as compensation and rewards, training and certification, generational and cultural awareness, recruitment, and outreach. The Webcast is based on WaterRF projects #3120 and #4005.
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