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Improving Usability, Quality and Safety: Key Lessons from Airplane Cockpit Design

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Published on Nov 24, 2012

In response to mounting evidence that when used electronic medical record systems may cause unintended consequences, and even patient harm, the AMIA Board of Directors convened a Task Force on Usability to develop a position paper on Usability in EMR. Appointees included researchers from SHARPC. Task Force sub-committees reviewed the literature on usability in health IT, current related activities underway at various US Federal agencies, lessons learned regarding usability and human factors in other industries, and current federally funded research activities.

The video was developed as an example of how aviation has improved usability of flight decks, and is a collaboration between AMIA and Boeing. It describes how the "glass cockpit" was developed to simultaneously improve safety and introduce efficiencies that changed the airline industry, and serves as an inspiring example for health IT.

Posted with permission from the Boeing Company.

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