Salesforce.com and Google Wave

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Uploaded by on Sep 28, 2009

A demo showing how Google Wave and salesforce.com's Service Cloud can streamline customer service interactions.

Find out more at the Force.com blog: bit.ly/2b4mln

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Science & Technology

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Standard YouTube License

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Top Comments

  • A very nice example of wave usage!

  • Inspiring! I can't wait!

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All Comments (13)

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  • We are implementing SF. In this example Wave takes over the role of email which is fine (not considering the robot bit). I am concerned about notifications. How does the support consultant know the Wave has been updated ?

  • So instead of going to a website to submit a problem, I create a Wave to submit a problem? It seems like it might more work not less.

    I'm intrigued and want to support Wave, but I'm not sure this example is doing it for me.

  • Thanks for invite

    getgooglewave . blogspot . com

    Enjoy !

  • Want to wave, get your invite from get-google-wave-invite ( . ) blogspot ( . ) com

  • It's easy of use for operators that is charge of customer support

  • Excelent use of wave

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