Ron Kaufman - Quality Service LIVE! (Part 1)

Ron Kaufman rocks the audience at the National Achiever's Congress with this highest rated presentation of "Quality Service LIVE! Ninety minutes of the best customer service training anywhere in the world.

To learn more about Ron Kaufman (customer service guru), go to:
http://www.RonKaufman.com/

To improve and build your customer service culture, visit:
http://www.UpYourService.com/

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• Kaufman
• ron
• kaufman
• customer
• service
• training
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• quality

[zenki76]

Hi Ron..The video was really great especially on what is Customer Service all about. I find the stories humorous as well a learning point . Im a newbie in training....Could I use some of your points in delivering my CS training ? It would be great so that I also can change ppl mindset what is Customer Service ;)

[RonKaufman]

Of course you may use these Fundamental Service Principles and Key Learning Points to help Build a Superior Service Cultures and Mindsets throughout the world. Cheers! Ron

[TheAbhishek56]

hello Ron.. first let me thank you for letting people know the importance of customer service.I have grown looking at your wonderful videos saying about customer service. I would say you are the only person who can make people understand the importance of service with your great stories.I have implemented few of your thoughts in my life. There are no words to describe the impact that you have on me.keeping it going sir god bless you.Abhishek

[hareshgursahani]

Ron Rocks!

[jayatendulkar]

He has great enery level, great communicatoon stle, he uses simple English..which everyone can understand, the narration of the comcept is superb......

I relly want to attend his sessions once..but the sad part is that I am in India...and no way i can go to his Singapore to attend his sessions.....

.......Great Man .....who can make us think hey...common why didnt I thnk like this?

[avizliran]

I have met Ron personally and I am convinced that he is number 1 in the world in Service training, strategy and goes beyond his books and methodology to create the best service collage in the world.

He is as real nice in real life as he is on the stage. Energetic, humerus, wise and kind.

He walks the talk . He runs his company by really caring about his own customers.

I am looking for the first possible opportunity to work with Ron.

[asizemi]

Wonderful way of delivery,,,,,,,,,,, we can see what he want to say by his movements

[0enlightenment0]

great guy! love his way of delivery =)

[hcl123]

dude, this guy is my best friend's dad.

[svetam2001]

Great video! Thanks a lot for uploading it here! :)