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How to fix a bricked BlackBerry

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Uploaded by on Jul 27, 2009

Requirements/Disclaimer
Before reloading the operating system on a Nuked BlackBerry, you need to make sure you have taken care of some basics: * you are using a Windows Computer * have BlackBerry Desktop Manager installed * have the BlackBerry Operating System you want to install/reload onto your Nuked BlackBerry installed

Step #1: Make sure your BlackBerry IS NOT connected to your computer. Locate and Open the App Loader application. You won't have a shortcut to this program on your start menu. You need to locate it manually. Open your file browser, go to your C Drive (operating system drive) and navigate your way through the folders to Program Files-Common Files -Research In Motion - AppLoader. Once you are in the AppLoader directory, double click on the Loader application shortcut. Once Loader opens, you can click Next and then proceed to Step #2. As you may have noticed, we skip Desktop Manager altogether.

Step #2: We need to connect the BlackBerry to the Computer via USB cable. But here's where the tricky part comes in with the Nuked BlackBerry. Do you see in the image above where it says COM1? What we want to do is plug in the BlackBerry, and when COM1 switches to say USB-PIN:UNKNOWN we immediately click Next. This catches the BlackBerry and takes it out of the constant reboot cycle and allows you to then reload the Operating System.
Step #3: With your BlackBerry now out of the permanent reboot sequence, you are essentially in the clear and well on your way to having your BlackBerry up and running again. Choose the options you want to install on your BlackBerry (BrickBreaker, BlackBerry Messenger, BlackBerry Maps, etc.), click next, then approve the installation by clicking "Finish." Sit back and relax while the BlackBerry does its thing. It'll take some time and go through a number of screens but eventually you will reach my favorite "The loading operation was successful" screen. Your BlackBerry will reboot itself at this point and it will take a LONG time to reboot (10 - 15 minutes or so). You can unplug it from the USB (it's not connected while rebooting) and just continue to sit back and wait. Get scared, but not too scared...it will eventually boot up.

Select the OS options you want to install

Approve the Operating System Installalation Options

Sit back and relax and let the installer do its thing

PIN UNKNOWN:

The USB-PIN:UNKNOWN option will display for a few seconds when the BlackBerry is first connected/flashing its LED in red. With a Nuked BlackBerry, That occurs when the device is in the initial start-up part of it's reboot sequence. The easiest way to get that to happen (vs. waiting for that step in the reboot sequence where you have a tenth of a second to hit Next before you lose your chance) is to simply pull the battery from the BlackBerry. With the battery pulled, connect the BlackBerry to the USB connector and as SOON as you see USB-PIN:UNKNOWN hit Next. You have to be quick still, but using this method you are in control of the timing. From there you can put the battery back in and battery cover back on (Make Sure you install the battery or else when the OS update is completing and the device disconnects from the computer to reboot, it will lose the power provided by the USB connection and you will get an error and have to do it all over again!).

** If you don't get it right the first time, try again (unplug from USB, pull battery, connect and hit Next while USB-PIN:Unknown is showing). You have to be fast and the timing is key, so it may take you three or four tries.

Thanks to crackberry!
here is the original tutorial (text)
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-n...

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All Comments (107)

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  • dood we both have that wallpaper :]

  • My phone is doin the samething, but when I go thru the app loader and take the battery out then plug it up NUTHING comes up in the box as far as a OS or anything..please help if u can

  • doesnt say PIN:UNKOWN just PIN and the actual PIN :(

  • it doesnt say research in motion anywhere

  • Sorry my phone cut me short and I did try it five time what do I do

  • Hey um I have a blackberry tour 9630 and I forgot my password and I set it to delete all content after 5 try's does this mean my blackberry is nuked

  • @mubzy0vali Uhm, don't connect your blackberry yet and remove the battery. If you are finish. Try connecting your blackberry without the battery and it should work. :)

  • Instead of pin:UNKNOWN i get PIN:*mypinhere*

    Tried this anyway it doesn't work for me? :(

  • can you help me ??? i got bb 9300 red light falshing try the same thing as you then when it loads th OS after cant connect to device and keep saying try to recconect

    pls helllp

  • do you loose all your bbm contacts and such?

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