After All, You're the Supervisor

Available at http://crmlearning.com. Meet Alec, a top-notch CSR recently promoted to supervisor. Alec is excited and a bit overwhelmed by his new responsibilities - especially the challenge of moving from the role of friend/colleague to team supervisor. Fortunately, he has a wise boss who guides him through the transition.

For new and veteran supervisors alike, this program reveals the nine components to supervisory success.

Category:

Education

Tags:

• business
• supervise
• supervision
• skills
• coach
• delegate
• feedback
• communicate