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Stafford Hospital's Outpatients - "Taking Patient Care to the Next Level"

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Uploaded on Jul 15, 2011

The Mid-Staffordshire NHS Foundation Trust commissioned Humanoid to illustrate their improved procedures and facilities from the "Taking Patient Care to the Next Level" initiative.

The Outpatients team set up a volunteer-staffed help desk to direct patients to the right waiting areas and centralised their booking system

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