Assertiveness - Tips for being assertive & saying 'No'

Assertiveness skills and tips from communication experts Speak First and trainer Snéha Khilay. See someone practising saying 'no' and turning down a request in a strong, assertive and respectful way.

http://www.speak-first.com/courses/personal-impact/assert-yourself-with-confi...

Category:

Education

Tags:

• Assertiveness
• Assertive
• Communication
• Saying No
• Interpersonal skills
• Workplace relations

[looker768]

The last two minutes seem really hard....sometimes bosses can be vindictive when refused........but nevertheless we all deserve respect no matter where we work. People often point out bullying in schools as a problem. Unfortunately bullying is just as serious at work.

[Calebkoss]

You need to love yourself. Take care of your needs. Or negotiate. I'll do it if you pay me a $2000 dollar bonus. I have plans. you don't even have to say exactly what is going on in your life. It is none of their business. I have an issue that i have to deal with at home. Something has come up and I won't be able to do it. I can't do it now, but if you give me more time can take care of it tomorrow. You're going to have to take care of it yourself this time.

[hades1234567]

@looker768 yh funny u should say that because they seriously are

[looker768]

@hades1234567 Let karma....chances are these people at work of yours were already born ugly...

[hades1234567]

@looker768 i crashed my car cos i was over worked and coudnt say no. i phoned in and they still asked me to come in! its only cos i coudnt find anyone to give me a lift in that i had to brck the bad news to them that im not able to do overtime. now i have to spend all my wages on a another car so i took all that shit from them for nothing. now im sad tht i didnt die in the accident

[aaronbcj]

Assertiveness is done consciously .. as soon as you hear the first request, deep inside you quickly evaluate what is more important then speak out your first answer.. from there on, the request will get more persuasive (your manager underwent persuasive skill program) and you counter it (with what you learnt fromassertive skill program). Sympathy is a very good persausive skill, so be aware of it ...

[99sra]

Ok, and let's say the manager says even with a friendly smile: "I won't take no for an answer, you're helping me tonight" and turns his back and leaves????? And what if he answers "Well do you say that a party is more importand than your work?" What will you do? Cause exposing your life plans like that, gives him the 'right' to put it on discussion. Please answer.

[leightonhs]

@looker768 Too right.

[awakemer]

the and here feels really awkward!

[slippyg]

powerful



[johnyates11]

My friends, this is scenario is completely unrealistc.

The managers specially bosses do not have time, when they hear the first word "NO" and the reason is a "PARTY", they just do not waist their time contradicting whatsoever!!! They let them go to the party and from there the relationship change.... until the girl is transfered or relocated into another department, like the unemployment list of HR dept. That´s the fact and not emotion.

[Dan4USCTroy]

I just love to hear british women speak..I could never say NO to british women to anything..lol