Case No. 3960150. The LCD cover (lower right) is detached and Dell says it is beyond the coverage for warranty. Clearly defective product !! Think of buying a Dell ? Think again !
Dell fixed this problem...and in a very timely manner. Returned on 10/01/10. It was warranty covered and the fix appears to be solid. Excellent communication throughout.
Exact same problem here (NC, USA) and Dell has sent me a box to send it in to the Dell Depot repair shop. I bought the extended warranty and have 180 days left on it.
I've told them that I understand about my lack of "accidental coverage" in which they replied that if the damage was from normal wear and tear it would be covered. I told them that I knew replacement was expected in the near future but wanted them to fix it if they could. Shipped to Dell 9/29/10.
@Dell0304 epoxy resin could fix it. fixed mine.
cicada82 1 month ago
I have the same model. Also had this problem but I fixed it myself 2 years ago. Good as new. EPOXY resin did the trick.
cicada82 1 month ago
ups sry only key boeard
wiktors909 7 months ago
I have thesame model nothing broken
wiktors909 7 months ago
I'm getting a somewhat broken 6400, and it has this same problem.
Dell0304 1 year ago
I have the same issue with my dell inspiron 6400
it was broken when i picked up the laptop.
mihaig 1 year ago
Dell fixed this problem...and in a very timely manner. Returned on 10/01/10. It was warranty covered and the fix appears to be solid. Excellent communication throughout.
camcrid 1 year ago
Exact same problem here (NC, USA) and Dell has sent me a box to send it in to the Dell Depot repair shop. I bought the extended warranty and have 180 days left on it.
I've told them that I understand about my lack of "accidental coverage" in which they replied that if the damage was from normal wear and tear it would be covered. I told them that I knew replacement was expected in the near future but wanted them to fix it if they could. Shipped to Dell 9/29/10.
camcrid 1 year ago
oh ffs, just press it in.
if it detaches again, open it and see what causing the problem then fix it.
6400 is incredibly easy laptop to work on.
i have it as well
Areoplane7 1 year ago
I have the same issue.
bakhen 1 year ago