Robin Lawton - Keynote Speaker - 8 Dimensions of Excellence

How would you feel to discover your car engine was only running on one or two of its eight cylinders? Whether your car is an organization or a key project, you would not knowingly continue to drive it that way. This presentation will enlighten, inspire and equip you to get all 8 cylinders working together like you never thought possible. Is your transformation initiative a success when processes are improved, costs are cut and performance is measured in ways customers dont care about? Hardly, but the mirage is tempting. Change initiatives often promote customer success as a priority but put all the attention on improving process. Thats fine, but it only improves performance on 1 of the 8 Dimensions. Like tuning up one of the eight cylinders on your engine. Learn about how to integrate the other 7 and get stunning, sustainable results. This entertaining, provocative and pragmatic session is for change leaders wanting to strengthen focus on strategic outcomes customers (and competitors) will notice. Your top-rated speaker and author, Robin Lawton, presents leading edge concepts, provides you with new tools and outlines an eminently practical way to: 1. Describe customer priorities along four main dimensions 2. Connect them to business strategy 3. Balance eight (8) areas of performance and related measures 4. Integrate and leverage existing improvement initiatives For more information contact Peggy Perkins at International Management Technologies - www.imtc3.com

Category:

Education

Tags:

• Lean
• Six Sigma