CyCall™ - Tele-Marketing & Outbound Call Management
http://www.cytrack.com/cycall.asp
CyTrack® CyCall™ Tele-Marketing & Outbound Call Management Module provides management and productivity enhancements to outbound call requirements. Whether you have a part-time Tele-Marketing requirement or you are a full time Outbound Call Centre, CyCall™ has a range of modules and upgrade options to suit your requirements and budgets. CyCall™ supports Preview, Progressive and Pre-Emptive Call modes together with our Web Callback module. CyTrack?CyDesk™ agents log in and out of CyCall™ and all the data from queues, traffic and agents is logged and reported on by CyReport™ providing a powerful and integrated solution that can grow with you. To add additional agents you only need to purchase CyDesk™ agent licenses - and if you have staff using CyDesk™ already they can be easily administered into the Call Centre or Call Group.
Note CyCall™ includes CyDesk™ and CyReport™
how those it work if you dont have inbound acount
chavezvalencia4 8 months ago