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CyCall™ - Tele-Marketing & Outbound Call Management

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Uploaded by on Nov 2, 2009

CyCall™ - Tele-Marketing & Outbound Call Management
http://www.cytrack.com/cycall.asp
CyTrack® CyCall™ Tele-Marketing & Outbound Call Management Module provides management and productivity enhancements to outbound call requirements. Whether you have a part-time Tele-Marketing requirement or you are a full time Outbound Call Centre, CyCall™ has a range of modules and upgrade options to suit your requirements and budgets. CyCall™ supports Preview, Progressive and Pre-Emptive Call modes together with our Web Callback module. CyTrack?CyDesk™ agents log in and out of CyCall™ and all the data from queues, traffic and agents is logged and reported on by CyReport™ providing a powerful and integrated solution that can grow with you. To add additional agents you only need to purchase CyDesk™ agent licenses - and if you have staff using CyDesk™ already they can be easily administered into the Call Centre or Call Group.

Note CyCall™ includes CyDesk™ and CyReport™

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Science & Technology

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  • how those it work if you dont have inbound acount

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