Profits in Progress: Handwriting notes & customer retention

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Uploaded by on May 9, 2008

Trey Gil, Agent and Owner of a State Farm agency in Roswell, GA shares how he has been using handwritten notes to build relationships and retain clients in an industry that is very price competitive. Trey has been an agent for nearly 6 years. He was the top mutual funds producer in 2003 in the Southern Zone and has been named a Legion of Honor Agent for the past 5 years.

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