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30GB Zunes Frozen all over the U.S?

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Uploaded by on Dec 31, 2008

***FIX***

First of all, let the battery completely die, then charge your Zune and wait until the loading screen comes up, BEFORE IT LOADS to 100%, press BACK+LEFT+OK (CENTER) buttons to clear all contents on your Zune. It should take less than 5 minutes for the process to be completed so if it takes longer you would have to open your Zune and unplug the battery. Once your Zune is completely erased, it should say "Connect to PC". Connect to PC and install device firmware 3.1.

That should do it! Any questions send me a message and good luck!



Apparently this is a known problem by Microsoft and is very serious. I first found out about my Zune being frozen today at about 12:10 p.m. No matter how you try to reset your Zune NOTHING will work. It is said that by opening your Zune and unplugging the battery jack would fix this problem but this is not yet confirmed. Also, some people have said to let the battery drain until theres 0% left and try to reset it. If theres anything anyone knows on how to fix this please comment. Thanks for watching!

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Uploader Comments (Agownsrs2)

  • Sucked ass for all of ya mine never froze on the new years eve update.Hmph I dont know how but it never did.

  • @BeefandChickenStudio maybe you're special :)

Top Comments

  • maybe it was microsoft's way of saying HAPPY NEW YEAR

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All Comments (153)

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  • @CaraDut38 At the time, I had to wait for Jan 01 2009 and it worked. So you're telling me that since December 31 2008 your Zune is stuck?

  • @lilPat Did you ever figure this out??? Mine is still stuck. Do I have to take it apart?? Thanks

  • Just call Microsoft

  • Just call Microsoft....they might charge u a little bit tho...not sure..but it's the risk to call and see if it's free.....

  • @BeefandChickenStudio mine didnt either, mine was a white one though

  • they might wanna drop their prices

  • mine works but it jus turns on but it doesnt charge at all...need help with dat.plzz

  • @wolfbite6 how could you love something that's such a big piece of freaking trash??? It's horribe, a waste of money, and they break all the frickin time!!!

  • i dont care it happened to me once an i still love my zune and i use it all the time

  • how do you fix it? lol

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